Open Contents > SharedSupport, and then launch Outlook Profile Manager. Ctrl+click or right-click Microsoft Outlook, and then select Show Package Contents. Once you verify that the new identity works fine, you can trash the old one (the one that says "Backed Up"). From Finder, open the Applications folder. Give it any name, preferably Outlook 2011 data since. Your "active" identity will be called "Main Identity", and when you use the Microsoft Tool, the "old"one will be called "Main Identity (Backed up Date Time)". In the new window of Profile Manager that appears, click on the Add button to create a new profile.
You'll find both databases via the path /Users/yourusername/Documents/Microsoft User Data/Office 2011 Identities. If not, then you should do some more research on the software that you are looking at.īy the way, when I use Microsoft's tool, the "old" database is actually backed up. Quit that software, and launch Outlook like normal. The tool will then proceed to rebuild that database. Click on that (if it's not already highlighted/selected), then click Rebuild.
HOW TO TROUBLESHOOT MAC OUTLOOK 2011 IDENTITY DATABASE HOW TO
You'll then get the Microsoft Database Utility Screen, asking you to select an Identity (for myself, there is only one called "Main Identity"). How to rebuild the identity database to resolve problems in Microsoft Outlook 2011 for MAC. Second, when you launch Outlook 2011, hold down the Option key. So, first make sure that you have a backup of your entire system. Now, switch to the General tab and click on the option Empty Cache. Right-click on the respective Exchange folder which is not synchronizing and click on the Properties option. Make sure that your Profile name in Outlook 2016 for Mac or your Identity name in Outlook for Mac 2011 has no.
I have no experience with the software you mentioned, but I have Outlook 2011 on both of my Macs, and I rebuild the database once a week. First, ensure that there is a connection between Outlook for Mac and Exchange Server. To resolve this issue, follow these steps.
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